Clear terms, no surprises.

These Terms of Service ("Terms") govern your use of AliveMind's website and services. By engaging our services or using our site, you agree to these Terms. If you do not agree, please do not use our services.

AliveMind provides website design and hosting, branding, marketing setup (including Google Business Profile and social), and the FlowCRM lead-management system, along with ongoing support depending on your plan.

Specific deliverables, timelines, and inclusions are confirmed during onboarding. We aim to launch most setups within seven days of completing intake.

Our plans include a one-time setup fee and a recurring monthly fee, as shown on our pricing page. Setup fees are billed up front; monthly fees are billed each cycle in advance.

• Prices are exclusive of any applicable taxes unless stated.
• Advertising spend for paid campaigns is billed separately and paid to the ad platforms.
• Late or failed payments may result in suspension of services after notice.

Monthly plans are cancel-anytime. To cancel, contact us; your plan ends at the close of the current billing cycle and you will not be charged again.

Setup fees cover work already performed and are non-refundable once work has begun. Monthly fees already paid are non-refundable, but you keep access through the period you paid for.

You own your domain, your website content, your brand assets, and your CRM data. On cancellation you keep them, and we will help you transition where reasonable.

We retain ownership of our underlying tools, templates, and systems. Any third-party software remains subject to its own licence terms.

To deliver well, we rely on you to:

• Provide accurate information and timely content and approvals.
• Hold the rights to any materials you give us to use.
• Use the services lawfully and not for spam, fraud, or harmful content.
• Keep your account credentials secure.

Our services integrate with third parties such as hosting, Google, social platforms, payment processors, and ad networks. Your use of those services is also governed by their terms, and we are not responsible for their availability or actions.

We provide our services with reasonable care and skill, but we do not guarantee specific results such as rankings, leads, or revenue, which depend on many factors outside our control.

To the maximum extent permitted by law, AliveMind is not liable for indirect or consequential losses, and our total liability for any claim is limited to the fees you paid us in the three months before the claim.

Either party may end the engagement with reasonable notice. We may suspend or terminate services for non-payment or breach of these Terms. On termination, the ownership and data provisions above continue to apply.

We may update these Terms from time to time. Continued use of our services after changes take effect constitutes acceptance. The "last updated" date above reflects the current version.

Questions about these Terms? Email sam@alivemind.com.