Your privacy, respected.

AliveMind ("we", "us", "our") provides websites, marketing, and the FlowCRM lead-management system for small businesses. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using our website or services, you agree to the practices described here.

We collect information you give us and information collected automatically:

• Contact details you submit — name, business name, email, phone, and message — through forms on our site.
• Account and billing information needed to provide and invoice for our services.
• Content you upload or provide for your website, branding, and CRM.
• Usage data such as pages visited, device and browser type, and approximate location, collected via cookies and analytics.

We use the information we collect to:

• Respond to enquiries and provide the services you request.
• Build, host, and maintain your website, profiles, and CRM.
• Process payments and send invoices and service updates.
• Improve our website, services, and customer support.
• Send relevant updates — you can opt out of marketing messages at any time.

We do not sell your personal information. We share it only with trusted providers who help us deliver our services — for example hosting, email, analytics, payment processing, and CRM infrastructure — and only as needed to perform their function.

We may also disclose information where required by law or to protect our rights, users, or the public.

We use cookies and similar technologies to run the site, remember preferences, and understand how the site is used. You can control cookies through your browser settings; disabling some may affect functionality.

We keep your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, we delete or anonymise it.

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your information.
• Object to or restrict certain processing.
• Request a copy of your data in a portable format.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at sam@alivemind.com. You own your domain, content, and CRM data, and you keep it if you cancel.

We use reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, but we work to safeguard your data and to notify you of any breach as required by law.

Our services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Material changes will be reflected by the "last updated" date above and, where appropriate, communicated to you directly.

Questions or requests? Email sam@alivemind.com.